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Enterprises will use social networks


In 2008, social networks exploded in popularity, but remained almost entirely a consumer phenomenon: 2008 was the year where social networking was more popular than online pornography... "In 2008, if you're not on a social networking site, you're...
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How to revive a failing CRM system...


Theres been a lot of bad press about customer relationship management (CRM) technology over the years. While a lot has been made about CRM failures, the reality is that only a very small proportion of implementations actually fail in the...
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Dear Recruiter


Dear Recruiter,I know you have a stressful job and it feels like a sales gig where the more number of people you cold call, the better your chances of success and social engineering are. But here are a few tips before you call my phone or that of my...
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Address Data Providers Integrate to Salesforce


In Australia, the Postal Service can supply a data file or xml integration of all combinations of City, Zip Code and State. I would assume that this is available in other countries also....
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Write Your Own IM Bot in 5 Minutes


IM Tutorial: Learn how to create an IM bot for Google Talk, Yahoo! Messenger, AOL AIM and other instant messaging...
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Use of Mashups in the US Government


Federal Computer Week (FCW.com) recently published an interesting piece written by John Moore about the use of APIs and development of mashups for use by government managers. Titled "Getting on the same page", the 1200+ word article cites the...
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